Our Oven is Fixed!

Yay!!! Our warranty on the microwave/convection oven said that we had to bring it in to a service place or pay for someone to come out. So, I called to find out the location of the closest place, dreading how far away it probably is and the gas involved. The gentleman told me that we had in home coverage. I challenged him on it and he double checked. Yep, they would send someone out...for free!

Well, I thought, OK...but we will see. I was just waiting to see if the technician would tell me I owed for the visit. I just found it hard to believe that the warranty is different than is what is stated in our booklet.

Today, the technician came out and fixed it. We now have our microwave/convection oven back and we do not owe anything. I even mentioned my surprise to the technician about the visit being covered. Woohoo!!

The first thing our son did was ask to make biscuits. Pop'ems! I told him he could. Yippee!!

Can you tell that I am HAPPY about this??? *laughing*

A Micro/Convection Oven & Warranties!

Well, life goes on. Friday night I made something in the convection oven. Saturday morning it had no power. Nothing. Nada. Zip. We switched outlooks and tried everything. Still nothing. It is less than a year old and, thankfully, still on warranty.

I called today to find out where the closest service center was so we could drop it off. Our book tells us that we have to do that or pay for someone to come out. Well...surprise! The gentleman on the phone insisted that we DO have a warranty that includes someone coming out. I even pointed out what our book says. He double checked it and insisted we have the coverage.

Yay!!! So, we should get a call within 24 hours from the company that takes care of it.

What a blessing, as we really don't have the gas money to take it in anywhere far. I would be very surprised if the closest center is less than an hour away from us, if there is even one that close! That might seem like a small thing to most people, but to us it is pretty big! We are very grateful.